More Rojo Follies
As of July 27 at 10:13 AM EDT, I find that Rojo is available--minimally. At this point, you can only reach the Rojo corporate blog, where you'll find this entry, dated July 25 at 1:30PM:
"The Rojo service came offline yesterday due to a power outage in San Francisco that impacted our data center. We are working hard to bring the service back online, but don't have an ETA at this point."
That's the last official update from them on system status--an update nearly two days old, when we're now starting the fourth day of a complete service outage. They also didn't bother to tag it, so if you pull up the "System Updates" category, the last update listed is from September 2006.
They did, however, manage to post their weekly Zeitgeist (dated July 27, 6:00 AM) in which they mention in passing:
"This week's power failure in San Francisco's SoMa district took out several brand-name Web 2.0 sites, including Yelp, Craigslist, NetFlix, SixApart, Technorati, Second Life and, yes, Rojo."
Notice how they don't mention that Rojo's still down, although the other sites mentioned have all recovered. I'm glad I've got their summary of important events this week, since I can't read my feeds.
Service outages of any flavor are inevitable. Service outages of this duration deserve thorough explanations. Rojo has failed to communicate with users.
When they are back, I'll be logging in just long enough to get an OPML file of my subscriptions so I can take it to a different aggregator.
[UPDATE: At 5PM July 27, an explanation appears on the corporate blog (still the only part of Rojo you can reach).]
